Psychic Encounters Review: Can You Trust This Company?

Started in May of 2016, Psychic Encounters is one of the newest online psychics in the industry.  This company differentiates itself from its competitors by focusing on simplicity.  Rather than having a wide range of pricing options to choose from like other psychic reading sites, Psychic Encounters has a simple flat-rate pricing model for all advisors inside their network.

Psychic Encounters has over 250+ psychics in their network who are available for phone call and chat readings.  They also have a mobile app for on-the-go psychic readings.  Because their site doesn’t have all the bells and whistles that other sites do, they can extend those savings on to you in the form of low-cost readings.

But is this company legitimate?  Are their psychic readings accurate?  In this Psychic Encounters review, I'll tell you everything you need to know (including the pros and the cons).  

How Does the Process Work?

image of psychicencounters.com website

The process of getting a psychic reading from Psychic Encounters is pretty simple.  Once you visit their website, you simply click on the "See All Psychics" link at the top of the page.  This will take you to their directory, where you can see which online psychics are available for a reading.

Next, you can look through their list of advisors until you find someone that you feel a connection with.  You'll notice that some psychics offer phone readings, some offer chat readings, and some offer both options.

If you click on a psychic's picture, you will be taken to their profile page for more information.  From there, you can learn about their specialties, their background, availability, and the number of reviews.  

One you settle on a psychic, you'll be prompted to setup an account if you don't have one already.  

Unfortunately, the search function at the top of the page is lackluster. You can only search by name or topic, and there are no filters available. So, if you want a psychic who specializes in tarot cards, for example, you can’t search for one.

Types of Psychics and Specialties Offered

As with the website, Psychic Encounters has also slimmed down the types of readings their psychics offer.  There are four types of psychic readings offered on their website: 

  • Love
  • Money
  • Departed Loved Ones
  • Life Path

If you’re looking for psychics that use specific tools such as tarot cards or rune stones, it will likely be a challenge to find someone who uses them. Psychic Encounters does not have a place for their psychics to list whether they work with spirit guides or angels either.

Aside from what is in the psychic’s short bio, you will only know your psychic is clairvoyant or a medium if you connect with them and ask.  This is a frustrating feature that we hope they change in the future.

Psychic Encounters App

psychic app

Psychic Encounters does offer an app that will allow you to connect with your psychic from anywhere. The mobile app is available both in the Apple Store and Google Play.

The process is the same: choose your psychic and connect.

The mobile app also offers notifications for when your favorite psychics are available, a reading history so you can look back at them, and the convenience of getting a reading from your phone.

The Psychic Encounters mobile app is rated 3.5 stars in the Apple app store and 3.6 stars on Google Play.  The Android version of the app is not compatible with all Android devices, but it is free to download and install.

Pricing

Psychic Encounters offers a very straightforward per-minute pricing solution.

No fancy minute packages force you to buy specific amounts to get a deal. You don’t have to keep an account balance to speak to a psychic.

You pay for the minutes you use, and every psychic on the site charges either $1.99 or $0.99 per minute.

Psychic Encounters will pre-authorize $29.70 (the cost of a 30-minute reading) on your credit card or Paypal account before your psychic reading. The final transaction total, however, will be based on the duration of your reading. If you don’t connect with your psychic, they will reverse the $29.70 charge within 3-5 business days.

Payment Methods Accepted

Currently, Psychic Encounters accepts any debit or credit card (VISA, MasterCard, American Express, and Discovery) as well as Paypal.

With Psychic Encounters' focus on simple, no-frills psychic sessions, it is not surprising that a more streamlined payment process is in the works.

Pros

We already mentioned some of the great aspects of this service. Here are some more perks that come with Psychic Encounters:

  • The chat feature allows you to refer back to your reading up to 60 days after a session
  • The Psychic Encounters mobile app notifies you when your favorites are available for guidance on the go
  • Readings can cost as little as $0.99 a minute and as much as $1.99 a minute
  • They have metered billing: you are charged only for the time you use
  • Friendly customer support

Cons

It makes sense to be hesitant to spend money on readings. If you have reservations, here are a few disadvantages of the service:

  • They haven't shared their psychic screening process
  • Psychic Encounters does not mention a refund policy
  • There are limited details in the psychic's bios
  • They do not provide any filtering options when choosing your psychic
  • There is a limited number of customer reviews around the web

Alternatives to Psychic Encounters

If you don’t like the slimmed-down experience that Psychic Encounters offers, there are other psychic networks that we have reviewed.

We’d like to recommend two of our favorites.

Psychic Source

psychicsource

Psychic Source is a robust network of psychics that has been around for 30 years. It claims to be the oldest, most experienced online psychic reading network.  For phone calls and chat readings, they offer rates as low as $0.66 per minute, which is a great deal.

Unlike Psychic Encounters, Psychic Source explains their screening process. Not only does each perspective psychic need to fill out a detailed application, but they must go through a rigorous screening process to ensure that they are 100% authentic. They also offer a 100% money back guarantee for every psychic reading.

Psychic Source has robust filtering options when searching for a psychic that’s right for you. You can filter by specialties, expertise, tools, and a psychic’s reading style. The biographies are full of information, including a recorded message from the psychic, customer endorsements by subject, a calendar schedule, and ratings and reviews. They even have an interactive tool that can help you find your perfect psychic match.  Here is my review of Psychic Source if you want to learn more about what they offer.

Keen

keen.com

Keen has over 14 million customers, has hosted 45 million sessions, and has over 11 million advisor reviews. You may have seen Keen mentioned by Cosmo, Women's Health, and Bustle.

Their advisors specialize in over 24 subjects, from Mayan astrology to pet psychics and chakra cleansing. While their prices are higher than those at Psychic Encounters, they offer phone, chat, or email sessions 24/7 via their website or app.

As with Psychic Source, Keen also offers a satisfaction guarantee.  Here is my review of Keen if you'd like more information.

The Bottom Line

If you prefer a no-frills, inexpensive, streamlined psychic reading experience via phone or chat, then Psychic Encounters may be a good match for you.

However, with an unclear screening process, no way to filter psychics by their tools or reading style, and no satisfaction guarantee, we recommend Psychic Source or Keen for a genuine, personal psychic reading.